What to Expect in the F&I Office

What is F&I?

You did it! You were a tough negotiator, and you got a great deal on a vehicle. Now what?

Now you will enter the F&I Office, which stands for Finance and Insurance. The Finance Manager will spend a few minutes with you recapping the deal you have already agreed to and explain any terms or finance lingo you may not have completely understood. The Finance Manager will present the purchasing contract to you, explain exactly what it means, and he will have you sign on the dotted line.

But before all of this, the Finance Manager will present several options to you based on your specific situation and needs. Our Finance Managers are experts in analyzing a buying situation and presenting options to you that are in your best interest, in order to help protect this investment you just made. Below are a few examples of some common products that your Finance Manager may present to you during your time in the F&I Office.

Advantage Logo

Advantage Wrap Coverage (New Vehicles)

One of the most commonly purchased products is an Advantage Wrap. A Wrap is, in simple terms, an extension of the factory warranty included with a new vehicle purchase. A Wrap plan will include protection of a wide variety of components, including electrical systems, fuel systems, cooling system, front suspension, air conditioning, brakes, steering, and high-tech packages. Many of these systems fall out of factory warranty after just a few thousand miles, but with Wrap Coverage from Advantage, all of these systems will be protected for an extended period of time. In addition, a Wrap Coverage will also include Emergency Road Services, such as Trip Interruption, Lock-Out Assistance, Jump-Start Assistance, Flat Tire Assistance, Fluid Delivery, and Tire Road Hazard Coverage, Towing Coverage, Substitute Transportation Coverage, and Transfer Benefit. For a complete list of covered components, pricing information, and for any other questions, stop by anytime and ask to speak with our Finance Manager!

Advantage Logo

Advantage Vehicle Protection Plan (Pre-Owned Vehicles)

Much like the Advantage Wrap, an Advantage Vehicle Protection Plan helps to protect your vehicle after the factory warranty ends, but this one is for purchase with a pre-owned vehicle. Due to it being purchased with a pre-owned vehicle, it also has protection for vehicles out of Bumper-to-Bumper Warranty, as well as vehicles out of Powertrain Warranty. A Vehicle Protection plan will include protection of a wide variety of components, including gasoline/diesel engines, transmission, front/rear wheel drive, fluids, electrical, fuel system, cooling system, air conditioning, brakes, front suspension, steering, and high tech packages. There are two options with this Plan, which are the Advantage, and Advantage Preferred. All of the same vehicle systems are covered, but the Preferred Plan covers more components within these systems.

Many of these systems fall out of factory warranty after just a few thousand miles, but with Vehicle Protection Plans from Advantage, all of these systems will be protected for an extended period of time. In addition, a Vehicle Protection Plan will also include Emergency Road Services, such as Trip Interruption, Lock-Out Assistance, Jump-Start Assistance, Flat Tire Assistance, Fluid Delivery, and Tire Road Hazard Coverage, Towing Coverage, Substitute Transportation Coverage, and Transfer Benefit. For a complete list of covered components, pricing information, and for any other questions, stop by anytime and ask to speak with our Finance Manager!

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GAP Coverage (Guaranteed Asset Protection)

Another very popular product is GAP Coverage. The reason for its popularity is simply that most people need it!
In the event of a total loss due to unrecovered theft, collision, fire, or any insured peril, your vehicle asset may be worth less than the amount you owe on your loan at the time of total loss. In many cases this will leave you responsible for paying the difference.
If covered loss occurs, GAP coverage will, in most cases, pay the difference between the actual cash value and the scheduled balance owned to the lender, net of refunds.

A simple way of looking at it is:
  • Amount owed on your vehicle...$20,000
  • Actual value of your vehicle.......$16,000
  • The "Gap"....................................$4,000
  • Insurance Deductible..............+ $500
  • Out-of-pocket expense..............$4,500
  • GAP Benefit covers.....................$4,500

ENVIRONMENT PROTECTION PACKAGE

The following products are sold as a package to provide your vehicle with maximum protection against the elements, making your vehicle safer, cleaner, and helps it to hold its resale value significantly longer than vehicles without these products. Ask your Finance Manager for information about these products.

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Xzilon Protection

Xzilon Protection is the ultimate appearance protection for your vehicle! Xzilon is a periodic chemical application that will be done at the dealership. It will help to keep your vehicle looking just like it did the day you drove it away from the dealership. Xzilon helps to protect your vehicle's interior and exterior from:

  • Oxidation & Fading
  • Hard Water Etching
  • Love Bug Damage
  • Damage from Industrial Fallout & Acid Rain
  • Water & Oil-based Spills

In addition to these benefits, it will also increase the tensile strength of the interior fabric, and the high-quality Mink Oil keeps leather and vinyl soft and supple.

Diamon Fusion Logo

Diamon Fusion Windshield Treatment

Diamon Fusion is a chemical application to your vehicle's windshield.

Diamon Fusion offers the following benefits:
  • Makes glass resistant to small road debris, preventing chips and cracks
  • Improves clarity and visibility extending driver reaction time
  • Reduces night glare
  • Repels water, ice, and snow, improving rain vision
  • Reduces pitting and scratching
  • Protects against acid rain and water spots

Diamon Fusion has been tested and approved by the U.S. Military for use on all of their vehicles! Protect your family with Diamon Fusion with your vehicle purchase!

R.O.A.D. Key Replacement Logo

R.O.A.D. Key Replacement

Today's keys are very expensive to replace if they are lost, stolen, or destroyed. Many keys incorporate computer chips for remote locking systems, trunks, and starters. When keys need to be replaced it's a costly endeavor that also includes re-programming charges for ALL keys. R.O.A.D. Key Replacement comes in 1, 3, and 5-Year plans.

BENEFITS OF R.O.A.D. KEY REPLACEMENT
  • Key Replacement - in the event your key is lost, stolen, or destroyed, we will pay for a replacement.
  • Lockout Service - If your ignition key is accidentally locked inside your car, you will be covered for the services of a club locksmith
  • 24-Hour Emergency Roadside Assistance
  • Custom Trip Routing - You can receive a specially prepared map outlining your travel route
  • Discounts - Including auto rentals from National, Avis, Budget, and Hertz
R.O.A.D. InTIRE Logo

R.O.A.D. InTIRE Tire and Wheel Coverage

The R.O.A.D. InTIRE Tire and Wheel Guarantee protects your vehicle from common road hazards such as metal, nails, potholes, glass, and debris. And, with R.O.A.D. InTIRE, you're protected nationwide with 24/7/365 sign and drive toll-free roadside assistance.24-hour roadside assistance guarantees that, in the event of a tire emergency related to a road hazard, you would simply call the toll-free number for immediate service from anywhere nationwide. And, you're covered 24 hours a day, 7 days a week, 365 days a year.

Benefits of the R.O.A.D. InTIRE protection includes 100% repair or replacement reimbursement for a covered road hazard with no deductible or hidden fees for:

  • Tires and Mounting
  • Wheels
  • Valve stems
  • Sales tax
  • Balancing
  • Customary labor charges

When it's time to replace your tires, your new tires will have the same protection, at no additional charge, for the remainder of your contract term.

Cadillac of Marion

2604 W DeYoung St, Marion, IL 62959

Contact Us
Monday 7:30AM - 5:30PM
Tuesday 7:30AM - 5:30PM
Wednesday 7:30AM - 5:30PM
Thursday 7:30AM - 5:30PM
Friday 7:30AM - 5:30PM
Saturday 8:00AM - 5:00PM
Sunday Closed
Monday 8:00AM - 7:00PM
Tuesday 8:00AM - 6:00PM
Wednesday 8:00AM - 6:00PM
Thursday 8:00AM - 6:00PM
Friday 8:00AM - 7:00PM
Saturday 9:00AM - 5:00PM
Sunday Closed
Monday 8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday 8:00AM - 5:00PM
Sunday Closed